Support

We read every email. Usually reply within 24 hours.

The fastest way to reach us is email: support@eunoia.so. When you write, please include your iPhone model, iOS version, and the Blare version (Settings → About in the app) so we can help quickly.

My alarm didn't ring

Blare uses Apple's AlarmKit so alarms can sound through silent mode and Focus. If an alarm didn't fire, please check:

• That you granted the Alarms & Timers permission when prompted (Settings → Blare).
• That the alarm is toggled on in the app — a disabled alarm won't ring.
• That your phone is charged and powered on. iOS will not fire alarms on a fully drained device.
• That you haven't deleted the app or signed out of your Apple ID since scheduling the alarm.

If everything looks right and you still missed it, email us with the alarm time, sound, and challenge type — we'll dig in.

Manage or cancel your subscription

All Blare subscriptions are managed by Apple. To cancel, change, or refund:

• Cancel: Settings → your name → Subscriptions → Blare → Cancel Subscription. The app will keep working until the end of your current period.
• Refund: Visit reportaproblem.apple.com and pick the Blare charge. Apple handles refund decisions.
• Restore on a new phone: Open Blare → tap Restore on the paywall (or in Settings). As long as you're signed into the same Apple ID, your subscription comes back.

Importing a custom sound

From the Sounds tab, tap the upload button in the top right and choose any audio file from the Files app — iCloud Drive, Dropbox, Google Drive, On My iPhone, anywhere the file picker can reach. Supported formats: MP3, WAV, M4A, AAC, AIFF.

Custom sounds are copied into Blare so they're available even offline. Delete them any time from the Sound Library.

Choosing the right challenge

• Math — solid all-rounder. Easy is single-digit arithmetic; Hard is two-digit multi-step.
• Pattern — best for visual thinkers. Light up tiles in the right order from memory.
• Counting — count target symbols hidden among distractors. Forces real attention.
• Stroop — name the color, not the word. The hardest one to brute-force.
• Typing — type a phrase exactly. Slow on purpose; great for chronic snoozers.

Privacy & data

Blare collects nothing. No accounts, no analytics, no tracking. Read the full Privacy Policy for the plain-English breakdown.

Still stuck?

Email support@eunoia.so — please include screenshots if you can. We're a small team and we actually want to fix the issue.